Thank you for shopping with Astro Photography by Matt
We want to ensure that you have a positive shopping experience. Our refund/return policy outlines the guidelines for requesting refunds and returning items purchased through our website. Please read the following instructions carefully:
Because of the process of creating the prints we cannot offer a refund once the print has been shipped to you. However if your print arrives damaged we will replace the print at no cost to you. Please provide a photo of the damaged print and email it to us at damageditems@astrophotographybymatt.com
Shipping and Handling: In the case of a damaged print we will ship it to you with no additional shipping & handling fees.
Our comprehensive refund and return policy is designed to create a transparent and equitable relationship with our customers. By providing clear guidelines on our refunds policy, we aim to empower you with a clear understanding of your rights.
If you have any questions about our refund and return policy, please don’t hesitate to contact our customer support team at damageditems@astrophotographybymatt.com Your satisfaction is our priority, and we’re here to assist you.
